The Minister for Energy and Green Transition, Dr. John Abdulai Jinapor, has given the Electricity Company of Ghana (ECG) a seven-day ultimatum to investigate cases of rapid prepaid credit depletion following widespread public complaints.
Speaking at the commissioning of MBH Power Ghana’s new Energy Meters Manufacturing Unit in Tema, Dr. Jinapor acknowledged concerns about suspected faulty meters leading to unusually high electricity consumption readings.
“I’ve received some complaints of some people, from some people, that they are witnessing some extraordinary readings. But what we have to do is to investigate that and come to the finality in terms of the complaints,” he said.
He disclosed that random tests have already been initiated across the metering system to verify accuracy.
“Yesterday I instructed that we do some random tests of the metres in the system. So that we can be sure of the accuracy of the metre in terms of their reading,” he added.
Dr. Jinapor assured the public that all complaints regarding abnormal meter readings would be thoroughly investigated, with compensation provided where faults are confirmed.
As part of measures to improve quality and streamline procurement, the Minister announced plans to convene a meeting with local meter manufacturers and key stakeholders, including ECG, NEDCo and the Ministry, to prioritise the procurement of quality meters.
The directive forms part of the government’s broader efforts to address electricity billing concerns and restore consumer confidence in the national metering system.
