Ghana Link Network Services Ltd., operators of the Integrated Customs Management System (ICUMS), has denied claims that technical failures on its platform are responsible for the ongoing fuel supply shortages across the country.
The company, in a statement issued in Accra on Monday, described the allegations as “false, misleading, and wholly without basis.”
The rebuttal follows claims attributed to Star Oil suggesting that persistent downtime on the ICUMS platform since Friday had prevented Oil Marketing Companies (OMCs) from lifting petroleum products for distribution.
Ghana Link maintained that the ICUMS platform had remained fully operational throughout the period in question.
According to the company, internal monitoring and engagements with key stakeholders confirmed that the disruption being experienced in fuel supply did not originate from the ICUMS platform.
The statement noted that the claims had unfairly cast doubt on the integrity of the system, which serves as a key national trade facilitation tool.
“We, therefore, call on Star Oil to immediately withdraw the statement and issue an unqualified public apology for putting false and misleading information into the public domain,” the company said.
Ghana Link reaffirmed its commitment to maintaining high standards of operational reliability and transparency as it continues to support stakeholders in the country’s trade sector.
